New Zealand

Standard Shipping            $9.95                        8 - 13 business days

China

Standard Shipping            $14.95                     20 - 25 business days

USA & Canada

Standard Shipping            $14.95                     10 - 15 business days

UK & IRELAND

Standard Shipping            $19.95                     10 - 15 business days

Unfortunately we are unable to offer Express International Shipping at this time 

Please note these timeframes are supplied by Australia Post

When you track your parcel using the AusPost app or the Australia Post online tracking tool you will get an expected delivery date.

The expected delivery date takes into account COVID-19 restrictions and increased parcel volumes. Australia Post will update your tracking as your item progresses and send you a notification if it’s running late. 

Australia Post will also send you a notification when the driver loads your item onto their vehicle on the day of delivery.

Unfortunately due to the COVID-19 pandemic & the current order volumes, our delivery partner Australia Post is experiencing some delays. 

Please allow extra time for your delivery to arrive and to check the latest expected delivery times for your location, please visit the Australia Post website 

Domestic Updates - Australian Deliveries
https://auspost.com.au/service-updates/current-updates/domestic-service-updates

International Updates - International Deliveries
https://auspost.com.au/service-updates/current-updates/international-service-updates

Thank you for your patience & understanding during this challenging time.

AUSTRALIAN ORDERS
Please double check that the item you ordered was not a pre-order item by checking the product description on our website.

If your item was not a pre-order item and was not a custom item, your item may have been delayed due to other factors. We aim to process your order as soon as possible and if there is any unforeseen delay, we will endeavour to notify you in the first instance.

If you item is delayed for any reason, we will automatically upgrade your shipping to Express Post - free of charge, to ensure you receive your item in the shortest time possible.

If you have any concerns whatsoever please don't hesitate to contact us via email atinfo@italiansportswearcollection.com

INTERNATIONAL ORDERS
International orders will sometimes show as being fulfilled but will not display tracking information. This is due to the fact that once your item arrives in your destination country, your national shipping carrier (ie. USPS, Deutche Post, Post Italiane etc) will issue their own tracking number.

Rest assured that we have full oversight over your parcel at all times and if your item is showing as being fulfilled but not displaying tracking information, it IS on it's way and a tracking number will be added by your national shipping carrier once the package arrives in your destination country and your local shipping or postal carrier take carriage of the parcel for delivery in your country.

If you have any concerns whatsoever please don't hesitate to contact us via email atinfo@italiansportswearcollection.com

DOMESTIC ORDERS STANDARD & EXPRESS SHIPPING
We offer FREE Standard Shipping Australia wide on all orders over $50AUD. For orders under $50AUD a flat rate shipping fee of $9.95 applies.

We offer the option to upgrade to Express Shipping for $9.95 for Australian delivery addresses.

INTERNATIONAL ORDERS STANDARD SHIPPING
Shipping for international orders is calculated at checkout based on the delivery address entered.  Charges for international shipping vary according to the shipping zone in which the country of delivery is classified.

International shipping fees will be calculated and displayed at the time of checkout.

INTERNATIONAL ORDERS EXPRESS SHIPPING
Express Shipping is available for international orders and fees will be calculated and displayed at the time of checkout, according to the shipping zone in which the country of delivery is classified.

International shipping fees will be calculated and displayed at the time of checkout.

Australia wide
For deliveries within Australia we use Australia Post Parcel Post which provides full tracking information for you to track your delivery.

International
For international orders may be shipped from our retail store in Australia (using Australia Post) or in some instances, direct from our warehouse. All international orders are shipped using standard international shipping and provide full tracking for your peace of mind.

Yes! Our Leichhardt store is open for click and collect orders. 

Please select local pickup at checkout and email us at info@italiansportswearcollection.com or call us on 02 8668 5914 to confirm when your item will be ready for collection.

Click and collect orders can be collected from our Leichhardt store any time during opening hours. 

Orders can be collected outside of normal store opening hours by arrangement.

If you would like to arrange curbside pickup, from our Leichhardt store, select local pickup at checkout and email us at info@italiansportswearcollection.com or give us a call on 02 8668 5914 and we will arrange it!

Yes! You can customise your jersey with any name and number however please note customised jerseys will incur a longer delivery timeframe as we do not stock ALL name sets for every player and every jersey in store. Your chosen name set may have to be ordered in.

Some jerseys come with name and number included - this will be indicated by the product name and description ie. 1994/95 Italy Home Jersey R. Baggio #10

Unless specified that the jersey already includes the name and number, name sets must be purchased seperately. You can add a name set to your order by going to the menu at the top of the page and selecting Accessories > Patches & Printing.

From time to time, ItaSport may offer promotions where you can add any name and number to your jersey for free. Any current promotion will be stated in the product description of the item.

All name sets are using official lettering with the exception of kids jerseys which use the unofficial lettering. 

Yes! You can have any name added to your jersey, simply add your chosen name and number in the "add name / number" field BEFORE adding to cart.

Please note we cannot accept returns or exchanges on jerseys with "custom" names and numbers.

*Please note that all customised jerseys come exactly as the players jerseys do - with a small number on the front, player name and large number on the back. If you do not want the small number on the front, please specify this in the notes section of your order.

Many of our jerseys do come with patches - please see the product description and images.

ItaSport stocks a very large range of patches both retro and current season and we can add just about any patch you would like to any jersey. If we don't have it in stock we can more than likely source it for you.

While we do have our most popular patches listed online, we have a much larger range in-store so if you are after a patch that isn't listed, you can email us at info@italiansportswearcollection.com, contact us in our live chat or call our store on 02) 8668 5914 before proceeding with your order to confirm availability.

You can find our most popular patches under Accessories > Patches & Printing, accessible from the main menu.

If you purchase a patch / patches we will apply them to your jersey before shipping your order unless otherwise specified. If you do not want your patches applied please state this in the notes section at checkout.

We are constantly updating the products available on our website and are receiving new deliveries in-store every week.  We also have an extensive range of products available in our retail store which may not be displayed online yet.  

If you are looking for something in particular, feel free to give us a call or send us an email at info@italiansportswearcollection.com and if we don’t stock it, there’s a good chance we can source it for you through our extensive supplier network.

In most cases unless otherwise specified, jerseys are standard sizing. Please refer to the size chart or even check an existing shirt you own for your correct size. 

If in doubt, please feel free to contact us at info@italiansportswearcollection.com or through our live chat and we can assist you in choosing the right size.  

We offer a 30day no-hassle exchange and return policy so you can easily exchange your purchase should you need a different size.

Itasport occasionally offers pre-order on selected items. 

This allows customers to receive early access to our limited edition collections, and secure limited edition and hard to secure items before they arrive.

Please read the description carefully to ensure you are happy to wait for the expected arrival period. 

The date is an expected delivery date, and may change due to elements outside of Itasport's control. If the expected delivery date changes, we will notify you immediately and you will be given the option to cancel your order.

As most items sold on pre-order will sell out prior to the stock arriving, we cannot guarantee items advertised for pre-sale will become available online or in-store at a later date.

You will be charged at the time of placing a pre-order and your items will be shipped as soon as they arrive in our store.

We will email you once they’re on the way!

If your order includes both a pre-order item and other items, they will be delivered separately under different tracking numbers. No additional shipping charges will be applied to split orders. 

Customers are responsible for keeping their shipping and contact information up-to-date to ensure shipment of pre-orders are delivered to the correct address. 

Please contact us at info@italiansportswearcollection.com to update your details.

We understand that not everyone is comfortable with online shopping so if you would prefer to make your purchase over the phone not a problem!

• Find the product you like and want to purchase online
• Call our store on 02 8668 5914 and we will walk you through the delivery options and process your purchase over the phone while keeping your details safe.

Alternatively if you would like to email us the details of the product you would like to purchase, we can send you an invoice via email. Our email address is: info@italiansportswearcollection.com

Yes, we can assure you it is extremely safe to purchase online. 

When transacting via our secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet. 

If you are still unsure about sending your credit card to us via the Internet, then we suggest you use one of our additional payment methods such as direct bank transfer. 

Please call our store on 02 8668 5914 for instructions and further information.

Our payment gateway will attempt to charge your nominated credit card at the confirmation point of your order. If you have ordered an item on pre-order, your order is processed immediately to confirm your item is reserved once stock arrives.

Yes! We offer both AfterPay and Klarna payment options for your convenience.

Your order is important to us, and we aim to dispatch as fast as possible to get your order to you in the shortest possible time. Upon completion of your purchase, our team will organise for your order to be dispatched as a priority. 
In most cases, orders are dispatched within 1-2 business days however, there are exceptions to this:

• If you have ordered a customised jersey or added a name / number to your order, please allow additional time for your order to be dispatched. The estimated delivery timeframe will be stated in the product description.
• If you have ordered an item that is pre-order - please see the product description for the estimated delivery date.
• If the item you ordered has sold out in store and we are waiting to receive further stock from our warehouse, the dispatch of your order may be delayed.

If you require your order by a certain date (such as for a special occasion) please contact us via email atinfo@italiansportswearcollection.comto confirm your order will arrive in time.

If you have any concerns about your order don't hesitate to send us an email and we can check on the status for you and give you an update. We do try to make estimated delivery timeframes as clear as possible and will always contact you if there is a delay in shipping an item that is NOT pre-order or custom. We appreciate your patience!

Once your order has been dispatched you will receive a confirmation email containing tracking information to allow you to track your delivery.

If you have not received your order confirmation or confirmation of dispatch notification, please be sure to check your spam, junk or promotions folder in case it has been filtered by your email provider.

If you would like us to resend your order confirmation or your confirmation of dispatch notification you can contact us via the live chat on our website or email us at info@italiansportswearcollection.com and we will be happy to resend it.

In most cases, yes however there are certain circumstances where you may receive your items seperately.

If your order includes both a pre-order item and other item(s), your order may be delivered in separate deliveries under different tracking numbers. There is no additional cost to you for postage.

If we do not have one of your items in stock, we may ship part of your order with the remaining item(s) to be shipped when we receive it in stock. We do aim to reflect accurate stock levels in our website however there are rare occasions where we may sell out of an item in store before we have a chance to update our online inventory.

In this instance, we will always notify you via email and give you the option to cancel this part of your order for a full refund if you do not want to wait for us to re-stock.

No additional shipping charges will be applied to split orders. If you would like to cancel your order, please contact us at info@italiansportswearcollection.com  

Customers are responsible for keeping their shipping and contact information up-to-date to ensure shipment of pre-orders are delivered to the correct address. 

Please contact us at info@italiansportswearcollection.com if you wish to update your details.

Itasport occasionally offers pre-order on selected items. 

This allows customers to receive early access to our limited edition collections, and secure limited edition and hard to secure items before they arrive.

Please read the description carefully to ensure you are happy to wait for the expected arrival period. 

The date is an expected delivery date, and may change due to elements outside of Itasport's control. 

If the expected delivery date changes, we will notify you immediately and you will be given the option to cancel your order.

As most items sold on pre-order will sell out prior to the stock arriving, we cannot guarantee items advertised for pre-sale will become available online or in-store at a later date.

You will be charged at the time of placing a pre-order and your items will be shipped as soon as they arrive in our store. 

We will email you once they’re on the way!

If your order includes both a pre-order item and other items, they will be delivered separately under different tracking numbers. No additional shipping charges will be applied to split orders. 

Customers are responsible for keeping their shipping and contact information up-to-date to ensure shipment of pre-orders are delivered to the correct address. 

Please contact us at info@italiansportswearcollection.com to update your details.

AUSTRALIAN ORDERS
When you track your parcel using the AusPost app or the Australia Post online tracking tool you will get an expected delivery date.

The expected delivery date takes into account extenuating circumstances such as if there are still COVID-19 restrictions in place, shortage of staff or increased parcel volumes. Australia Post will update your tracking as your item progresses and send you a notification if it’s running late.

Australia Post will also send you a notification when the driver loads your item onto their vehicle on the day of delivery.
You can check the latest expected delivery times for your location, by visiting the Australia Post website

Domestic Updates - Australian Deliveries
https://auspost.com.au/service-updates/current-updates/domestic-service-updates

INTERNATIONAL ORDERS
Your estimated delivery timeframe will largely depend on your location. An estimated delivery timeframe is provided at the time of checkout. Please note that additional factors such as customs, staff shortages or delays with your local shipping provider can also impact your delivery timeframe.

While in most cases we will use Australia Post International Shipping, in some cases, depending on your location, we may use an alternative shipping provider if it will result in a faster shipping time.

You can check the latest expected delivery times for your location, by visiting the Australia Post website


International Updates -International Deliveries
https://auspost.com.au/service-updates/current-updates/international-service-updates

Your order is important to us, and we aim to dispatch as fast as possible to get your order to you in the shortest possible time. Upon completion of your purchase, our team will organise for your order to be dispatched as a priority. Please see our FAQ section on ORDER PROCESSING & CONFIRMATION for more information on dispatch of orders.

We want you to be thrilled with your purchase and do everything we can to ensure you are.

If for any reason you are unsatisfied give us a call on 02 8668 5914 or send us an email at info@italiansportswearcollection.com and we will do our best to resolve the issue in a speedy manner, and to your satisfaction.

There may be times when you will need to return a product purchased from us. 

To allow you to shop with confidence, we offer a flexible, no-hassle exchange and return policy, providing the product is returned in the exact same condition as it was received within 30 days of the date of receipt of your purchase.

We accept exchanges and returns in store at our Leichhardt retail store and via post.Please see our

Returns & Exchanges Policy for full details and instructions on how to return or exchange an item.

Please note we cannot accept returns or exchanges on jerseys with "custom" names and numbers such as your own name and number as the customisation is heat pressed to the garment and cannot be removed once applied.

For returns or exchanges, please contact us with your order number and name at info@italiansportswearcollection.com or by phoning our store on 02 8668 5914.

Please do not send back your purchase until you have contacted us so we can advise you of the correct postal address.

Please see our Returns & Exchange Policy for further details.